Southtown & Riverwalk

1. Find out your move date. . Near the end of your housing eligibility period or at least one month prior to vacating, submit a Vacate Notice Form to academic-staff-housing@med.cornell.edu. (Note that moves are not permitted on Sundays or holidays.)

2. Coordinate your move with the Resident Manager. Once your move date is confirmed, contact the building’s Resident Manager to schedule freight elevator access and an apartment inspection. If you are using a commercial moving company, they must submit a Certificate of Insurance (COI) to the Property Manager. 

3. Contact ConEdison to end your electric and gas services. If you don’t cancel these services, ConEdison will continue to bill you even after you move out.

4. Have cable TV, internet, and/or a phone line? Disconnect your service. Notify your provider that you need to end your service. The effective date must be before the date you vacate your apartment, and you must schedule any needed equipment pick-ups (e.g. cable boxes, routers, etc.) before you leave. Southtown and Riverwalk management are not responsible for returning any equipment or allowing service providers into a vacant apartment.

5. File a change of address with the US Postal Service. You can file your request online. Any mail that arrives at your residence after you move out will be returned to the post office.

6. Clean your apartment. Please pack all of your belongings, sweep the floor and remove any décor from the walls. Please also remove all food items from the kitchen, defrost the refrigerator, and clean appliances and all surfaces.

Once we receive your keys, we will inspect your apartment/unit for any cleaning issues or damages beyond normal wear and tear. If necessary, we will charge you any applicable fees.